State Farm® Insurance Agent Sarah Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tanya Gibson
June 21, 2026
"I went with Trent because he never gave up on me or trying to get my business back with State Farm and for that reason I decided to go back to State Farm. Trent, you are the definition of an amazing insurance agent that i had the pleasure of doing business with.! You are to be commended for your efforts to get clients! I love you for being there for me and not giving up on me! Forever your client Tanya Gibson!"
joe hummel
June 8, 2026
"Trent and State Farm helped me save quite a bit on my policy. 10/10 would recommend."
Lynda Brewer
May 21, 2026
"I worked with Dylan recently and not only was he very knowledgeable but also polite and kind. He put me in contact with a roofing company and even inspected himself after installation. Every interaction has been better than the last!"
Kylie Wofford
May 21, 2026
"I reached out to state farm insurance company in regards to personal articles (jewlery) insurance and renters insurance quotes. Dylan the agent who assisted me was very timely, kind, informative as to policy details, and got me policies without any issues!!
Great insurance company!"
Lindsay McDonald
May 20, 2026
"Wonderful experience"
wyatt
May 19, 2026
"Trent was outstanding and made getting Inssurance way easier then I thought it would he’s the man"
Dawson Satter
May 19, 2026
"Very good service, super friendly and was able to answer all my questions."
louise schrama
May 18, 2026
"Trent was most helpful. He took care of my needs, providing me with good coverage for a reasonable price. He also did so in a most timely manner."
CYNTHIA JONES
May 16, 2026
"I had to leave State Farm when I purchased a new car. The rates were really high and I switched to progressive. They were giving me problems not taking payments out on time. A few days ago I received a message from Dylan K. He was so professional and very nice. I have now have a new policy with the same bundle and benefits I had previously. I'm so excited to be back with you'll, I never had any problems or complaints. Thank you so much for all of your help!! 🥰👌🏽😊"
Jan Broksieck
May 16, 2026
"They take the time to get to know you and your needs. Don’t try to sell you something you do not need. Very helpful and caring. They have always taken good care of me and my needs."
Diane Broksieck
May 15, 2026
"I loved working with the State Farm agency run by Sarah. You can tell by the knowledgeable agents that she employs that they want to provide the best service possible. The agents that I spoke to weee caring and helpful. I never felt pressured to purchase insurance from them. They explained everything clearly. If you want the best experience this is the place to go for your insurance. Thank you Sarah and team!"
Ryan Stang
May 6, 2026
"Worked with Dylan and got a quote quickly! Great experience!"
Wyatt Miller
May 5, 2026
"They always answer my questions or concerns with haste, which I love because of my fast pace lifestyle. Also they have called me in the past with new ways I could get more coverage with even more savings! I have recommended them to friends and they’ve signed up with State Farm, and share the same positive experiences like me!"
Danny Lindley
May 1, 2026
"Dylan Kowalski was great to work with. Just the right amount of "there" to have me change service providers. Enough to remind me to get back to him, not enough to annoy.
Dylan was able to answer my questions quickly and clearly where I could easily understand what I previously didn't. He even laughed at my stupid jokes whether they were funny or not while ACTUALLY making me feel like they were ALL funny. 😆
We need more approachable/knowledgeable people like Dylan in the work force... Don't have too many these days. Thank you, sir. You're appreciated!"
Heidi Swan
April 21, 2026
"We worked with Trent for a few weeks and he went above and beyond to answer our questions and help us understand"
Andrea Doshan
April 15, 2026
"I had an excellent experience working with Lorelei at State Farm Insurance! She was outstanding from start to finish—professional, knowledgeable, and incredibly pleasant to work with. She took the time to answer all of my questions and made sure I fully understood my options without ever feeling rushed.
Her friendly attitude and attention to detail really set her apart. It’s rare to find someone who genuinely cares about helping you make the best decision, and Lorelei absolutely does. I highly recommend her to anyone looking for top-notch service and a smooth, stress-free insurance experience."
Krishna Vamsi
April 15, 2026
"I got helped by Trent, he’s such a kind and polite person. And he received me so good."
H A
April 10, 2026
"Dylan has been excellent in providing details on my policy and Sarah was able to provide additional information after the policy was in place! Thank you State Farm"
God is great
April 10, 2026
"This is the best agency to come to for the best customer service and quality coverage. Life, car, home, personal articles and umbrellas too"
Catherine Crismon
April 7, 2026
"Professional service and Lorelei was easy to work."
Parker Neu
April 2, 2026
"Dylan is awesome has answered all mg questions and been extremely helpful through the whole process"
AJ Johnson
March 26, 2026
"We switched to Dylan with State Farm and it was one of the easiest and best decisions we have made The quote process was quick and simple and he made everything easy to understand He is always easy to get a hold of which is something we really value and he treats you like more than just a number
Before Dylan we were with another agency that took a week just to get back to us and could not even explain why our rates went up That kind of service is frustrating and honestly unacceptable Dylan was the complete opposite He took the time to walk us through everything and made sure we felt confident in our coverage
We could not be happier with the switch and highly recommend him to anyone looking for better service and peace of mind"
Carla Falwell
March 17, 2026
"Annjalee is so amazing to work with! She has the best customer service!!"
Kaitlynn Wall
March 12, 2026
"I’m writing this review on behalf of my elderly parents, who have been customers with State Farm—for the past 18 years. After nearly two decades of loyalty, the way they’ve been treated is extremely disappointing.
In 2024, their home sustained significant hail damage to both the roof and siding. Since then, nothing has been done to address the issue. They’ve had four separate roofing companies inspect the damage, and every single one confirmed it is clearly hail damage. Their roof is now leaking into the house, yet their calls have gone unanswered.
I live less than two miles away and experienced the same storm. My insurance company approved and replaced my roof within two weeks. On top of that, more than 15 homes in our neighborhood have had their roofs replaced due to hail damage from the same storm.
Because this has gone unresolved for so long, my parents are now facing the reality of having to pay for the roof out of their own retirement savings just to stop the damage to their home.
It’s incredibly frustrating to see an insurance company ignore longtime customers—especially elderly homeowners—who have faithfully paid their premiums for years just to be left dealing with a leaking roof. This situation is unacceptable and honestly shameful..."
David Fogelbach
March 12, 2026
"Anjalee was an absolute help in a bind I was in with needing insurance quickly. She met every need I needed. Quickly and promptly. I would Highly recommend State Farm insurance to any of my friends and family because of how well she helped me handle my situation. Thank You Anjalee and State Farm!"