Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Eddings

Alexis Eddings

June 13, 2025

5  out of  5
rating by Alexis Eddings
"Dylan Kowalski was a huge help to my fiancée and I in getting us competitive rates for our auto and renter's insurance coverage. Customer service has been top tier in my experience here. Thank you!"
We responded:
"Thank you, Alexis! I'm happy to hear that Dylan was able to assist you and your fiancée with competitive rates for your insurance needs. Providing top-tier customer service is our priority, and I'm glad you experienced that. If you need anything else, feel free to reach out!"
Profile photo of colin duncan

colin duncan

May 29, 2025

5  out of  5
rating by colin duncan
"Dylan, answered all of my questions got it set up fast and easy"
We responded:
"Thank you, Colin, for sharing your experience! I'm glad Dylan was able to assist you efficiently and answer all your questions. If you need anything else or have more questions in the future, feel free to reach out. We're here to help!"
Profile photo of Felicia Becker

Felicia Becker

May 28, 2025

5  out of  5
rating by Felicia Becker
"It was such a smooth and conveinent process to work with Anjalee Wood. She was knowledgable and friendly. I had waited for 4 days to hear back from another State Farm agent who time and time again stated she would reach out to me. (Also caused concern with how easy it would be to reach her for future needs if she was our agent going forward if it was that hard to just get her to follow through with her own arrangements.) Limited on time I asked my mom if by chance she still had the info for Sarahs office. We had previously worked with this office and they were phenomenal then. I had high expectations and hopes things would be easier with them this time too. Anjalee met and exceeded those expectations! She immediately got in touch with me and has stayed on top of the whole thing until the process was completed. I had 10 days to have everything in place due to closing on a property and had already wasted 4 days waiting on another agent who still has yet to respond to me even as I write this. Needless to say, I will always recommend this office and Anjalee anytime it comes up and I am able. They deserve all the kudos for their diligent work and customer service. Thank you a million times over for making this part so smooth in the midst of a long lengthy process."
We responded:
"Thank you so much, Felicia, for sharing your experience! I'm glad to hear that Anjalee was able to provide you with the knowledgeable and friendly service you were looking for. It's wonderful to know that she exceeded your expectations and made the process smooth, especially given the time constraints you were under. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!"
Profile photo of Josh Yeager

Josh Yeager

May 24, 2025

5  out of  5
rating by Josh Yeager
"My wife and I are working with Kari at State Farm Insurance. She is patient, kind and well spoken. I appreciate that as I am understanding my Insurance more. Thanks again!"
We responded:
"Thank you, Josh! I'm happy to hear that you and your wife are having a positive experience with Kari. Her patience and clear communication are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ayeager

Ayeager

May 22, 2025

5  out of  5
rating by Ayeager
"Keri was an absolute delight! She explained to me and hubs in lamens terms and if we had questions she answered... she knows her job very well and is very intuned in what the client needs and asking for. I so appreciate Keri! Thank-you! I do believe we found our forever insurance for home, life and car! Thanks again to Start Farm Insurance and Keri!"
We responded:
"Thank you, Ayeager, for sharing your experience! I'm glad to hear that Keri was able to assist you and your husband so effectively. Her ability to explain things clearly and address your questions is truly valued. We're grateful to have you as part of our State Farm family for your home, life, and car insurance needs. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Robert Harnden

Robert Harnden

May 4, 2025

5  out of  5
rating by Robert Harnden
"Dylan at Sarah‘s office has been a tremendous help to us. He has made transitioning over to State Farm smooth and simple. I would recommend to anyone."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm happy to hear that Dylan was able to make your transition to State Farm smooth and simple. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of tavida baldwin

tavida baldwin

May 2, 2025

5  out of  5
rating by tavida baldwin
"I really appreciate the service I get from State Farm! Anjalee Wood has been very helpful and professional from day one. She answers all of my insurance questions and makes herself available."
We responded:
"Tavida, we’re so glad to hear how Anjalee was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Abril Aragon

Abril Aragon

April 22, 2025

5  out of  5
rating by Abril Aragon
"Kari was truly amazing! State Farm sure is lucky to have her because she is literally the best customer service I’ve ever experienced! She was patient, joyful and made sure I understood what the policy was. Thank you Kari!!"
We responded:
"Thank you, Abril, for sharing your experience! I'm so glad to hear that Kari provided such exceptional service. Her patience and joyful approach truly make a difference, and I'm grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Fatimah Robinson

Fatimah Robinson

April 10, 2025

5  out of  5
rating by Fatimah Robinson
"Kari was wonderful! Very consistent and patient making sure I had all the info I needed to get started and get going on my policies!"
We responded:
"Thank you, Fatimah! I'm so happy to hear that Kari was able to assist you with patience and consistency. It's great to know you felt well-informed about your policies. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Jordan Hinderliter

Jordan Hinderliter

March 25, 2025

5  out of  5
rating by Jordan Hinderliter
"I recently switched to State Farm insurance. Dylan from the Sarah Shay agent has helped me with the switch and has continued to help with any questions I have. He does a fantastic job! I definitely recommend you give them a call!"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Dylan has been able to assist you with your switch and any questions you have. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Jeffery Moman

Jeffery Moman

February 21, 2025

5  out of  5
rating by Jeffery Moman
"I appreciate greatly Dylan‘s expertise as well as honesty in explaining everything about the policy and being so helpful and persistent as I am happy I finally answered his call lol. I saved much money and I would certainly recommend working with him to anyone and I will look forward to into the future 🙂👏👍"
We responded:
"Thank you, Jeffery, for sharing your experience! I'm delighted to know that Dylan's expertise and honesty made a positive impact on your policy decisions. It's fantastic to hear that you saved money and feel confident recommending our services. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Profile photo of Seth Malinee

Seth Malinee

February 6, 2025

5  out of  5
rating by Seth Malinee
"Dylan was committed to finding me great insurance at a better rate than I was paying before. Excellent customer service!"
We responded:
"Thank you, Seth, for sharing your experience! I'm glad Dylan was able to assist you in finding a better rate and provide excellent customer service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Laramie Chaffin

Laramie Chaffin

January 31, 2025

5  out of  5
rating by Laramie Chaffin
"Anjalee has been so helpful for over a year now I think time flys"
We responded:
"Laramie, thank you for your kind words. I'm happy to hear that Anjalee has been able to assist you with your policies. We appreciate your feedback and look forward to continuing to support you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Profile photo of Caroline Hotchkiss

Caroline Hotchkiss

January 27, 2025

5  out of  5
rating by Caroline Hotchkiss
"I recently worked with Kari at State Farm to review my insurance needs, and I couldn't be happier with the experience. She was incredibly knowledgeable, patient, and took the time to understand my unique situation. She explained all of my options clearly and helped me find the best coverage at the most competitive price. I felt confident in her recommendations and appreciated her honesty and transparency throughout the process. I highly recommend Kari and State Farm to anyone looking for an insurance agent who truly cares about their clients!"
We responded:
"Caroline, thank you for sharing your positive experience with Kari! I'm happy to know that she was able to assist you with such care and expertise. It's wonderful to hear that you felt confident in her recommendations and appreciated her transparency. Your recommendation means a lot to us. If you have any further questions or need any other assistance, please don't hesitate to reach out."
Profile photo of Mike Cule

Mike Cule

January 25, 2025

5  out of  5
rating by Mike Cule
"Working with Anjalee is always a pleasure. She is very knowledgeable and professional. Always does a great job in getting back to you promptly with the answers you need. Highly recommend!"
We responded:
"I'm glad to hear that working with Anjalee has been a pleasure for you, Mike! Her knowledge and professionalism truly make a difference. It's wonderful to know she promptly provides the answers you need. Thank you for the high recommendation! If you ever have more questions or need assistance, feel free to reach out."
Profile photo of Susan Rauh

Susan Rauh

January 23, 2025

5  out of  5
rating by Susan Rauh
"Great experience with all the agents at Sarah Shay at State Farm! Anjalee is always so courteous and helpful whenever we call!"
We responded:
"Thank you, Susan, for sharing your wonderful experience! I'm happy to know that Anjalee and the rest of the team have been courteous and helpful. We're here to assist you anytime you need us. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of justin johnson

justin johnson

January 21, 2025

5  out of  5
rating by justin johnson
"Anjelee is amazing and her service is always above and beyond what’s expected! I appreciate all she does and continues to do. State Farm take notice of her exceptional service!"
We responded:
"Thank you, Justin, for your wonderful feedback! I'm happy to hear that Anjelee consistently provides exceptional service. Her dedication truly makes a difference, and we're grateful to have her on our team."
Profile photo of Michael Bailey

Michael Bailey

January 16, 2025

5  out of  5
rating by Michael Bailey
"Great people that make your insurance weds a breeze!!"
We responded:
"Thank you, Michael! I'm happy to know that our team has made your insurance needs easy to handle. We're here to assist you with any questions. Have a great day!"
Profile photo of J. P.

J. P.

January 14, 2025

5  out of  5
rating by J. P.
"Anjalee is our agent and she is responsive, warm, and helpful. I compared the quote between State Farm, Geico, and a broker, and State Farm offers best price for our situation. I do wish State Farm offered discount for physicians as many insurance providers do. I’m asked to leave a Google review and at this point, I am happy to give a 5 star review. The ultimate verdict for rating an insurance is the claim response and payout - I will update the review should we come to that point (though knock on wood let’s hope not!)."
We responded:
"Thank you, J. L., for sharing your experience! I'm glad to hear that Anjalee has been responsive and helpful. It's wonderful that you found our pricing competitive compared to others. We appreciate your feedback regarding discounts for physicians and will certainly take it into consideration. If you have any questions or need assistance in the future, please feel free to reach out to our office. We're here to help!"
Profile photo of Josh Foster

Josh Foster

January 9, 2025

5  out of  5
rating by Josh Foster
"Kari, at State farm was amazing today! Truly! Very helpful, kind, patient, and informational! I am grateful for her service"
We responded:
"Thank you, Josh, for sharing your experience! I'm so happy to hear that Kari provided such helpful, kind, and patient service. We're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Bernadette Sales

Bernadette Sales

January 7, 2025

5  out of  5
rating by Bernadette Sales
"Me and my family just moved to MO and needed a state to state update for my car insurance. I googled the nearest State Farm Agent from my current address and found this office. I'm so glad that I called because Anjalee was so helpful and a delight to work with. She answered all of my questions. She made it so easy to update our car insurance and adding renter's policy. Great quotes too! Very affordable! I now have a go to person when I have questions about my policies."
We responded:
"Thank you, Bernadette, for sharing your experience! I'm happy to know that Anjalee was able to assist you and your family. It's wonderful to hear that you found our quotes affordable and that Anjalee made the process smooth for you. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Profile photo of Raegan C.

Raegan C.

January 3, 2025

5  out of  5
rating by Raegan C.
"Im a first time car buying so I’ve kind of been a fish out of water. Anjalee has truly been a LIFE SAVER through this entire process. She was so wonderful and helpful and made the insurance the easiest part of buying a new car. Can’t express my grade enough!!"
We responded:
"Thank you, Raegan, for sharing your experience! I'm so happy to hear that Anjalee was able to assist you and make the insurance process smooth and easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of James Fox

James Fox

December 31, 2024

5  out of  5
rating by James Fox
"Working with Sarah Shay’s office has been a breeze—they’re knowledgeable, responsive, and always take the time to find the best solutions for my needs. I highly recommend their services for anyone looking for a personalized, reliable insurance agency!"
We responded:
"Thanks for sharing your positive experience, James! I'm glad to know that our office has been able to provide you with knowledgeable and responsive service. It's great to hear that you appreciate our efforts in finding the best solutions for your needs. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Kamryn Mennemeyer

Kamryn Mennemeyer

December 31, 2024

5  out of  5
rating by Kamryn Mennemeyer
"Sarah is very helpful getting you insurance and good at making you feel like you’re at home!"
We responded:
"Thank you, Kamryn! I'm happy to know you felt at home while working with our office. It's wonderful to hear that you found the insurance process helpful. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of eduffey7

eduffey7

December 31, 2024

5  out of  5
rating by eduffey7
"Great service, all around fantastic agency!"
We responded:
"I'm glad you found our service and agency fantastic. If you ever have any questions or need assistance, feel free to reach out. We're here to help! Thanks for your feedback! "