State Farm® Insurance Agent Sarah Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sammy
November 14, 2025
"Trent was quite helpful and pleasant to work with in my experience. Was always respectful, easy to get ahold of, and gave me the best price."
Hana Maanavi
November 13, 2025
"I had the opportunity to receive assistance from Lorelei, who was fantastic! She was a pleasure to speak with and was able to answer all my questions the the fullest extent. I really appreciated her taking the time to make sure I was well knowledged. Highly recommended!"
"Thank you, Hana! I'm happy to hear that Lorelei provided you with such excellent assistance. It's wonderful to know she was able to answer all your questions thoroughly. We appreciate your recommendation and are here for any future needs you may have!"
Teri Ronning
November 13, 2025
"Trent is very friendly and accomodating and makes me very comfortable as I walk through my options."
"Thank you, Teri! I'm happy to hear that Trent made you feel comfortable while exploring your options. Our team is dedicated to providing a friendly and accommodating experience. If you have any more questions or need further assistance, feel free to reach out!"
Joey Sendz
November 12, 2025
"Was a great experience the whole way through. Trent was super helpful and made the whole process so much smoother than I’ve ever had!"
"Thank you, Joey! I'm happy to hear that you had a great experience with us. Trent is indeed a valuable part of our team, and I'm glad he could make the process smooth for you. If you ever need anything else, feel free to reach out!"
Lauren Lindsey
November 11, 2025
"Trent Broksieck has been absolutely fantastic to work with! He was the one who first set me up with State Farm and made the entire process seamless from start to finish. He helped me get both my home and auto insurance in place and even handled the transfer from my previous insurance company so I didn’t have to worry about a thing. When we bought our boat, Trent took care of that too. He made sure everything was covered quickly and efficiently. He’s always responsive, easy to reach, and genuinely helpful whenever we have questions or need to make changes. We really appreciate all of Trent’s help and the level of service he provides. I would definitely recommend him to anyone looking for an insurance agent who goes above and beyond!"
"Thank you, Lauren, for sharing your experience! I'm delighted to hear that Trent has been so helpful and efficient in managing your insurance needs. It's wonderful to know he made the process smooth and stress-free for you. We truly appreciate your recommendation and are here whenever you need assistance. Let us know if there's anything else we can do for you!"
Ty Blair
November 7, 2025
"Trent Broksieck is great to work with! He’s helpful, easy to talk to, and really knows his stuff. He made getting insurance simple and stress-free. I’d definitely recommend him to anyone looking for a good agent who actually cares about his clients."
"Thank you, Ty! I'm happy to hear that Trent made your insurance experience simple and stress-free. It's wonderful to know he provided the helpful and caring service you were looking for. We appreciate your recommendation! If you need anything else, feel free to reach out."
Dalton Bristow
November 7, 2025
"Trent is phenomenal. He never just sold insurance. He built bridges, between people, between possibilities; and reminded me what it means to do good work with good people. Thank you for your work."
"Thank you, Dalton! I'm happy to hear about your positive experience with Trent. It's wonderful to know that he made such a meaningful impact. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Samuel Loegering
November 6, 2025
"Trent was very friendly and patient to work with. Very easy to talk to and helped get a better rate on my insurance."
"Thank you, Samuel! I'm happy to hear that Trent was friendly and patient while assisting you. It's great that he was able to help you find a better rate on your insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Miguel Chavez
November 6, 2025
"Lorelei is one of those rare people who make you feel truly cared for! She’s patient, kind, and goes above and beyond to make sure you’re taken care of. She walked me through everything step by step and made it all easy to understand. Thank you Lorelei for everything!"
"Thank you, Miguel! I'm so happy to hear about your positive experience with Lorelei. She truly embodies the care and dedication we strive for in our office. If you ever have more questions or need assistance, feel free to reach out!"
Noah Ronning
November 4, 2025
"Working with Trent was an A+ experience! He made the whole process effortless and stress-free. You can tell he genuinely cares about his clients and what's best for them. Couldn't recommend him enough!"
"Noah, thank you for your fantastic feedback! I'm happy to hear that Trent made your experience effortless and stress-free. Our team is dedicated to providing the best service possible, and it's great to know Trent's care and commitment made a difference for you. If you need anything else, feel free to reach out!"
Laramie Chaffin
October 31, 2025
"No matter who i work with in this office im always very happy. Trent is not new to State Farm but new to our area and he took great care of me"
"Laramie, thank you for your kind words. I'm happy to hear that Anjalee has been able to assist you with your policies. We appreciate your feedback and look forward to continuing to support you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Tony Obradovic
October 30, 2025
"Anjalee was great to work with. She built an insurance bundle and then collaborated with me to refine it based on my needs. She explained each option, provided multiple variations, and demonstrated great patience, responsiveness, and professionalism throughout the process."
"Thank you, Tony! I'm happy to hear that Anjalee provided such a positive experience while working with you. Her dedication to tailoring insurance options and her professionalism are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
crystal jones
October 29, 2025
"Anjalee at State Farm is always such a pleasure to work with! She is prompt, thorough, helpful and always has such a happy attitude! When I have to call to ask questions or make changes, it's a pleasant experience and the usual dread of having to do something like this is none existent!"
"Thank you for your wonderful feedback, Crystal! I'm delighted to hear that Anjalee has made your experience with us so enjoyable and stress-free. We appreciate your kind words and are always here to help with any questions or changes you might have. Thanks for choosing us!"
deanna price
October 29, 2025
"Anjalee was an excellent help, and was able to answer all of my questions! She ALWAYS goes above and beyond!"
"Thank you for the wonderful review, Deanna! Austin is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Ramana Reddy V
October 27, 2025
"Trent was responsive and great to work with."
"Thank you, Ramana Reddy, for your feedback! I'm happy to hear that Trent was responsive and great to work with. Our team is dedicated to providing excellent service. Let us know if you need anything else!"
Daniel Hermano
October 24, 2025
"This is a lovely environment thank you for your support!"
"Thank you, Daniel! I'm happy you enjoyed the environment and felt supported. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Greg Kahler
October 23, 2025
"Trent was phenomenal and easy to work with. Professional and kind. I plan on returning to him for more in the future."
"Thank you, Greg! I'm glad to hear that Trent provided such a professional and kind experience. We appreciate your trust and look forward to assisting you with your insurance needs again. Let us know if there's anything else we can do for you!"
Luis Agosto
October 21, 2025
"Extremely knowledgeable, kind, and friendly people very professional. They are the best."
"Thank you, Luis! I'm happy to know you found our team knowledgeable and friendly. We strive to provide the best service possible. If you need anything else, feel free to reach out!"
Angela Rauh
October 21, 2025
"Anjalee always helps me every time I need help. She is super nice and fast with her responses to my texts"
"Angela, thank you for your wonderful feedback! I'm happy to hear that Anjalee has been providing you with such prompt and friendly assistance. Our team is dedicated to offering the best service possible. Let us know if there's anything else we can do for you!"
DSM 10210
October 18, 2025
"Lorelei. Was a great pleasure to speak to someone who legitimately cared about my overall satisfaction from pricing, peace of mind, and detailed understanding. You can put a price on that. I would have paid double."
"Thank you! I'm happy to hear that Lorelei made such a positive impact on your experience. Our team is dedicated to ensuring you feel valued and understood. If you ever need anything else, feel free to reach out!"
Kyla Snaza
October 17, 2025
"Trent at Sarah Shay State Farm gives amazing service! He was very friendly and knowledgeable; he did a great job explaining the quotes to me and helping me understand insurance. I highly recommend this office!"
"Thank you, Kyla! I'm happy to hear that Trent provided you with such excellent service. We appreciate your recommendation and are always here to help with any insurance questions you might have. Let us know if there's anything else we can assist you with!"
Greg Look
October 13, 2025
"Everything was good. He was very helpful."
"Thank you for taking the time to leave us a review, Greg. Our State Farm office in Saint Louis would be nothing without policyholders like you!"
emma stone
October 12, 2025
"Amazing service! Lorelei helped me set up my life term insurance quickly and with an affordable price too. Thank you State Farm!"
"Emma, thank you for your wonderful feedback! I'm delighted to hear that Lorelei was able to assist you efficiently and find an affordable solution for your life term insurance. We appreciate your confidence in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Devlin Carter
October 10, 2025
"Reposting my google review from several years ago because the service and care from Sarah and her team is just that good! I look forward to continuing to use them in the future. Trent helped me out most recently and he’s great!"
"Devlin, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. "
Tess Miley
October 9, 2025
"Lorelei was the absolute best! She was so helpful and extremely knowledgeable, I felt so comfortable working with her. 10/10 recommend!"
"Thank you, Tess! I'm delighted to hear that Lorelei provided such helpful and knowledgeable service. Your comfort and satisfaction are important to us. We appreciate your recommendation! Let us know if there's anything else we can assist you with."