
State Farm® Insurance Agent Sarah Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angi Dunham
August 11, 2025
"I walked into the OFallon office with my current policy from another carrier and asked if they could help me get my rates down. Kari was amazing, within a few hours she had me set up and saving 700 a year on house and 1200 a year between the 3 cars. Thank you!"
"Thank you, Angi! I'm so happy to hear about your positive experience with Kari. It's wonderful that she was able to assist you in saving on your policies. Our team is dedicated to providing exceptional service and support. If you have any more questions or need further assistance, feel free to reach out!"
Roadtrip Treasures
August 8, 2025
"Extremely helpful, knowledgeable and skilled with getting competitive pricing and completely coverage! Highly recommend for home, life, business, auto and more."
"Thank you for your wonderful feedback! I'm happy to know you found our team helpful and skilled in securing competitive pricing and comprehensive coverage. Your recommendation means a lot to us. If you ever need assistance with home, life, business, or auto insurance, feel free to reach out. Thanks for choosing us!"
Eric Vance
August 4, 2025
"I have always had great experience in the many years Sarah has been my agent . Sarah is very informative, responsive & has great team always willing to assist with any detail or info I needed. Great Agent & even a better person . Highly recommended."
"Thank you, Eric! I'm happy to hear about your positive experiences over the years with our team. We appreciate your recommendation and are always here to help with anything you need. Thanks for choosing us!"
Katie Townsend
August 2, 2025
"Kari and Anjalee are literally the best ever. They always make sure I understand what’s going on and they never try to break my bank. I didn’t think talking to insurance agents could be enjoyable until I switched to them! We will NEVER leave!"
"Thank you so much, Katie! I'm delighted to hear that Kari and Anjalee have made your experience enjoyable and clear. It's wonderful to know that you feel well taken care of without any financial stress. We truly appreciate your loyalty and are always here to assist you with anything you need. Thanks for choosing us!"
Ayeager
August 1, 2025
"Keri was an absolute delight! She explained to me and hubs in lamens terms and if we had questions she answered... she knows her job very well and is very intuned in what the client needs and asking for. I so appreciate Keri! Thank-you! I do believe we found our forever insurance for home, life and car! Thanks again to Start Farm Insurance and Keri!"
"Thank you, Ayeager, for sharing your experience! I'm glad to hear that Keri was able to assist you and your husband so effectively. Her ability to explain things clearly and address your questions is truly valued. We're grateful to have you as part of our State Farm family for your home, life, and car insurance needs. If you ever need further assistance, don't hesitate to reach out!"
jack kowalski
August 1, 2025
"Dylan helped answer any questions I had about my insurance and got me a good rate for my insurance"
"Thank you, Jack! I'm happy to hear that Dylan was able to assist you with your questions and secure a great rate for your insurance. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Taylor Shay
July 29, 2025
"I am so impressed by this agency! Sarah and her team are extremely hard working and truly go the extra mile to deliver excellent service to their customers. 5 stars all the way around!"
"Thank you, Taylor! I'm happy to hear that you were impressed by the dedication of our team. We strive to provide excellent service and are grateful for your recognition. Let us know if there's anything else we can assist you with!"
Richard Ware
July 19, 2025
"Always great service in person or a phone call away for all insurance needs👍"
"Thank you, Richard! I'm happy to know you appreciate the service, whether in person or over the phone. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
Alexis Eddings
June 13, 2025
"Dylan Kowalski was a huge help to my fiancée and I in getting us competitive rates for our auto and renter's insurance coverage. Customer service has been top tier in my experience here. Thank you!"
"Thank you, Alexis! I'm happy to hear that Dylan was able to assist you and your fiancée with competitive rates for your insurance needs. Providing top-tier customer service is our priority, and I'm glad you experienced that. If you need anything else, feel free to reach out!"
colin duncan
May 29, 2025
"Dylan, answered all of my questions got it set up fast and easy"
"Thank you, Colin, for sharing your experience! I'm glad Dylan was able to assist you efficiently and answer all your questions. If you need anything else or have more questions in the future, feel free to reach out. We're here to help!"
Felicia Becker
May 28, 2025
"It was such a smooth and conveinent process to work with Anjalee Wood. She was knowledgable and friendly. I had waited for 4 days to hear back from another State Farm agent who time and time again stated she would reach out to me. (Also caused concern with how easy it would be to reach her for future needs if she was our agent going forward if it was that hard to just get her to follow through with her own arrangements.) Limited on time I asked my mom if by chance she still had the info for Sarahs office. We had previously worked with this office and they were phenomenal then. I had high expectations and hopes things would be easier with them this time too. Anjalee met and exceeded those expectations! She immediately got in touch with me and has stayed on top of the whole thing until the process was completed. I had 10 days to have everything in place due to closing on a property and had already wasted 4 days waiting on another agent who still has yet to respond to me even as I write this. Needless to say, I will always recommend this office and Anjalee anytime it comes up and I am able. They deserve all the kudos for their diligent work and customer service. Thank you a million times over for making this part so smooth in the midst of a long lengthy process."
"Thank you so much, Felicia, for sharing your experience! I'm glad to hear that Anjalee was able to provide you with the knowledgeable and friendly service you were looking for. It's wonderful to know that she exceeded your expectations and made the process smooth, especially given the time constraints you were under. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!"
Josh Yeager
May 24, 2025
"My wife and I are working with Kari at State Farm Insurance. She is patient, kind and well spoken. I appreciate that as I am understanding my Insurance more. Thanks again!"
"Thank you, Josh! I'm happy to hear that you and your wife are having a positive experience with Kari. Her patience and clear communication are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Robert Harnden
May 4, 2025
"Dylan at Sarah‘s office has been a tremendous help to us. He has made transitioning over to State Farm smooth and simple. I would recommend to anyone."
"Thank you, Robert, for your wonderful feedback! I'm happy to hear that Dylan was able to make your transition to State Farm smooth and simple. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
tavida baldwin
May 2, 2025
"I really appreciate the service I get from State Farm! Anjalee Wood has been very helpful and professional from day one. She answers all of my insurance questions and makes herself available."
"Tavida, we’re so glad to hear how Anjalee was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Abril Aragon
April 22, 2025
"Kari was truly amazing! State Farm sure is lucky to have her because she is literally the best customer service I’ve ever experienced! She was patient, joyful and made sure I understood what the policy was. Thank you Kari!!"
"Thank you, Abril, for sharing your experience! I'm so glad to hear that Kari provided such exceptional service. Her patience and joyful approach truly make a difference, and I'm grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Fatimah Robinson
April 10, 2025
"Kari was wonderful! Very consistent and patient making sure I had all the info I needed to get started and get going on my policies!"
"Thank you, Fatimah! I'm so happy to hear that Kari was able to assist you with patience and consistency. It's great to know you felt well-informed about your policies. If you have any more questions or need further assistance, feel free to reach out anytime."
Jordan Hinderliter
March 25, 2025
"I recently switched to State Farm insurance. Dylan from the Sarah Shay agent has helped me with the switch and has continued to help with any questions I have. He does a fantastic job! I definitely recommend you give them a call!"
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Dylan has been able to assist you with your switch and any questions you have. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Jeffery Moman
February 21, 2025
"I appreciate greatly Dylan‘s expertise as well as honesty in explaining everything about the policy and being so helpful and persistent as I am happy I finally answered his call lol. I saved much money and I would certainly recommend working with him to anyone and I will look forward to into the future 🙂👏👍"
"Thank you, Jeffery, for sharing your experience! I'm delighted to know that Dylan's expertise and honesty made a positive impact on your policy decisions. It's fantastic to hear that you saved money and feel confident recommending our services. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Seth Malinee
February 6, 2025
"Dylan was committed to finding me great insurance at a better rate than I was paying before. Excellent customer service!"
"Thank you, Seth, for sharing your experience! I'm glad Dylan was able to assist you in finding a better rate and provide excellent customer service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Laramie Chaffin
January 31, 2025
"Anjalee has been so helpful for over a year now I think time flys"
"Laramie, thank you for your kind words. I'm happy to hear that Anjalee has been able to assist you with your policies. We appreciate your feedback and look forward to continuing to support you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Caroline Hotchkiss
January 27, 2025
"I recently worked with Kari at State Farm to review my insurance needs, and I couldn't be happier with the experience. She was incredibly knowledgeable, patient, and took the time to understand my unique situation. She explained all of my options clearly and helped me find the best coverage at the most competitive price. I felt confident in her recommendations and appreciated her honesty and transparency throughout the process. I highly recommend Kari and State Farm to anyone looking for an insurance agent who truly cares about their clients!"
"Caroline, thank you for sharing your positive experience with Kari! I'm happy to know that she was able to assist you with such care and expertise. It's wonderful to hear that you felt confident in her recommendations and appreciated her transparency. Your recommendation means a lot to us. If you have any further questions or need any other assistance, please don't hesitate to reach out."
Mike Cule
January 25, 2025
"Working with Anjalee is always a pleasure. She is very knowledgeable and professional. Always does a great job in getting back to you promptly with the answers you need. Highly recommend!"
"I'm glad to hear that working with Anjalee has been a pleasure for you, Mike! Her knowledge and professionalism truly make a difference. It's wonderful to know she promptly provides the answers you need. Thank you for the high recommendation! If you ever have more questions or need assistance, feel free to reach out."
Susan Rauh
January 23, 2025
"Great experience with all the agents at Sarah Shay at State Farm! Anjalee is always so courteous and helpful whenever we call!"
"Thank you, Susan, for sharing your wonderful experience! I'm happy to know that Anjalee and the rest of the team have been courteous and helpful. We're here to assist you anytime you need us. If you have any questions or need further assistance, feel free to reach out!"
justin johnson
January 21, 2025
"Anjelee is amazing and her service is always above and beyond what’s expected! I appreciate all she does and continues to do. State Farm take notice of her exceptional service!"
"Thank you, Justin, for your wonderful feedback! I'm happy to hear that Anjelee consistently provides exceptional service. Her dedication truly makes a difference, and we're grateful to have her on our team."
Michael Bailey
January 16, 2025
"Great people that make your insurance weds a breeze!!"
"Thank you, Michael! I'm happy to know that our team has made your insurance needs easy to handle. We're here to assist you with any questions. Have a great day!"